Return my verizon fios equipment

When will I get my refund? Once confirmed, your account ... Many items purchased from the Accessories Store have a defective equipment return period of 1 year.Accessibility Resource Center Skip to main content. Personal Business. StoresTo return Verizon FiOS Equipment, first cancel the service, paste the shipping label on box and visit Verizon store to drop off the package.11-11-2011 05:17 PM. That should be simple. I'm sure you can call customer service and ask to return it via UPS with a pre-paid shipping label. Or, I don't see why you can't call a Verizon Fios TV store if there is one nearby, and find out if you can return it that way. I would call Verizon first. 0 Likes.Get Technical Support. When turning it off and back on again doesn't do the trick, it's time to call on Verizon Tech Support. For all questions concerning your internet, phone, or TV support, call 1-800-VERIZON (or 1-800-837-4966)I recently moved and transferred my Fios service to my new home. I was asked to return the old equipment, which I did using the pre-paid UPS label. That was several weeks ago. I keep getting reminders that I need to return my equipment or I will be charged up to $650 per each device. I have a tr...Fios TV installation. Fios® TV provides a digital TV experience with a 100% fiber-optic network directly to your office using your existing coaxial cable wiring. With eye-popping color, vivid sound and amazingly sharp pictures, Fios TV includes: More than 500 digital channels. Over 123 local and national high-definition television (HDTV) channels.Things you need to know. To avoid being billed an unreturned equipment charge, please return all ..."After being told by a Verizon Fios representative that I could return my equipment at any Verizon location (I asked again to verify it could be returned at ...For Verizon FIOS, you can return it either by mailing it through UPS or at specific Verizon FIOS TV store locations. To avoid returnee equipment fees, it is essential to return the equipment within 30 days of cancellation. You can feel free to reach out to Verizon for further support in ensuring a successful return.I received a return box from Verizon today to send back my equipment after a disconnection. Inside, there is a receipt that lists the items they are expecting me to return. One of them is G1100, the FIOS internet gateway. But the gateway we've been using belongs to us - we bought it on Amazon when w...I recently moved and transferred my Fios service to my new home. I was asked to return the old equipment, which I did using the pre-paid UPS label. That was several weeks ago. I keep getting reminders that I need to return my equipment or I will be charged up to $650 per each device. I have a tr...The nearest verizon fios store to return equipment locations can help with all your needs. Contact a location near you for products or services. Here are the details about the nearest Verizon Fios store where you can return your equipment: What is the address of the nearest store? 123456 Main St, City, State 12345.Return device. KC223. Newbie. 02-19-2024 05:40 PM. I returned my device to Verizon and now they are saying they never received it. They are trying to charge me the rest of …Television. Fios TV is compatible with all types of TVs. However, HDTV service requires an HDTV, an HD set-top box, and HDMI or DVI cables with an adaptor. Also, a cable-ready TV tuner can provide reception of local service below channel 49.The WWE Network cannot be accessed on Verizon Fios, satellite television or through a cable provider. Instead, the WWE Network is a subscription based Internet streaming service av...Jun 3, 2021 ... The safest option may be to hand-deliver the G3100 to the nearest Verizon corporate store or authorized retailer with Fios demonstration ...How to return your Verizon equipment. When you cancel your Verizon Fios plan, you’ll have to return your equipment within 30 days or be charged a fee. To cancel, sign in to your Verizon account to print a prepaid shipping label. Then, follow the instructions on the shipping label to send back your equipment. Explore Verizon …Contacted local verizon wireless and begged to speak with a u.s. verizon residential cust serv rep and yes, the older model Actiontec MI424-WR Rev. E is obsolete and does not have to be replaced and you will not be assessed a non-return fee for it.Accessibility Resource Center Skip to main content. Personal Business. StoresJul 13, 2014 ... Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You ...Verizon Fios equipment returns Learn about returning Fios equipment when you’re getting replacement equipment or after you disconnected service. Important: When disconnecting service, to avoid an unreturned equipment charge , you must return all your Verizon Fios equipment within 30 days of your service disconnection date. Online: Log into your Verizon account, go to the “Equipment” section, and select “Return equipment.”. Follow the prompts to request a return label. Phone: Call Verizon’s customer service and request a return label. They will likely ask you for some information, such as your account number and the reason for the return.I am dealing with a persistent issue with Verizon customer service over a miscommunication with the return of my fios internet and tv equipment. I had an account from September 2013 through May 2014. At the end of the period, I received all of the boxes to ship my equipment (5 cable boxes, 1 router) back to Verizon.There are 3 easy ways to set up an appointment: Use the Store Locator on verizon.com or in the My Verizon App to find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions. Use the My Verizon Mobile app and tap the Appointments ...The WWE Network cannot be accessed on Verizon Fios, satellite television or through a cable provider. Instead, the WWE Network is a subscription based Internet streaming service av...Are you looking to get the most out of your Verizon Fios service? If so, be sure to read our comprehensive introductory guide. We’ll teach you some key tips and tricks you need to ...Prepare Package. First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.After watching the video, go directly to the Suspend or Reconnect Your Service page in My Verizon. Sign in, if you haven't already, and quickly get started.turn your router over and look for the label that. includes the serial number and MAC address. Directly under the word "Linksys at the top of. the label is the Model No. field. It should say. "BEFW11S4 ver. X" where "X" is the version. number of your router. Download Version 2 user guide. Download Version 3 user guide.How do I connect a Wi-Fi device to the Fios Router? Access the Wi-Fi setting on your Wi-Fi device, then select your Fios Router using the Wi-Fi name or Wi-FI network name (ESSID) shown on the label located on the back panel of your router. Enter the Wi-Fi password or Wi-FI password (WPA2 key). The default password/key is also shown on the label.Online: Log into your Verizon account, go to the “Equipment” section, and select “Return equipment.”. Follow the prompts to request a return label. Phone: Call Verizon’s customer service and request a return label. They will likely ask you for some information, such as your account number and the reason for the return.It is Verizon property and is a key part of the FiOS system. It is the boundary between light on the fiber and wired interfaces to your devices. It has Ethernet, coax and phone connections for the various services. The box on the bottom is a set-top-box. Return it to Verizon when you cancel TV service.New Jersey is a state in the United States. New York is a city in the United States. On Verizon’s website, you may look up the location of each store. Contact Verizon’s customer service to see if the one closest to you accepts Fios equipment returns: Call 1-800-VERIZON for more information (1-800-837-4966).I have a suggestion to alleviate the 2-4 hour wait times to return a piece of FIOS equipment. When entering a Verizon Retailer or Service Center and after signing in as required, have a designated Equipment Return Specialst availabe to handle any and all equipment returns (which take maybe 5 minutes at most) instead of having to wait for a …Find the FioS TV lineup for your area by navigating to VerizonWireless.com, clicking on Services, then FiOS, and then selecting FiOS TV, choosing Plans & Channels, scrolling to the...You must return the Verizon FiOS equipment by June 10, 2015 . If this date is missed, or if the equipment is damaged and it is deemed outside of normal wear and tear, an unreturned equipment charge of up to $650 will be applied to your account for each piece of equipment that is not returned or may be damaged.When 2020 came to a close, Verizon boasted over 7 million broadband internet subscribers in the United States. Still, Fios by Verizon comes with both pros and cons. The Verizon Fio...I received a return box from Verizon today to send back my equipment after a disconnection. Inside, there is a receipt that lists the items they are expecting me to return. One of them is G1100, the FIOS internet gateway. But the gateway we've been using belongs to us - we bought it on Amazon when w...Re: Can't find how to return Fios Equipment. LawrenceC. Legend. 09-01-2020 01:38 PM. Hi mzaner, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then …Apr 27, 2014 ... Always get a receipt from UPS for equipment you send back. Verizon, and most cable/satellite companies, are notorious for not knowing about what ...05-28-2020 02:33 PM I had to terminate my Fios subscription recently, and I need to return the rented Fios Gateway router. On MyVerizon, there is supposed to be a package label …One thing to keep in mind about Verizon stores is that there are two classes afaik: Verizon-owned and franchises. The latter probably can't take the box back but the former might be able to. I picked up my cube from a Verizon-owned/corporate store after a mess-up with the shipping so hopefully they can help you - try asking Verizon CS if they ...Can't find how to return Fios Equipment meloraz Newbie 09-01-2020 01:32 PM I need to return my Fios Equipment and there is no location in Connecticut (where …Jan 19, 2009 ... You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect ...Do you want to get the most out of your Verizon Fios package? If so, this guide is for you. It covers everything from choosing the right package to getting the most out of your cha...Are you looking to get the most out of your Verizon Fios service? If so, be sure to read our comprehensive introductory guide. We’ll teach you some key tips and tricks you need to ...1,588 Members online 256K Discussions 42.6K Solutions. Need an Equipment Return Label. CatonsvilleCore. Newbie. 02-04-2020 10:59 AM. Hello, I need to return my old Fios equipment and my new equipment did not include a return label. I tried the chat, and was given a link, that link didn't work in two different browsers with …Please try again later or contact your local Verizon Business Office for assistance. 1-800-VERIZON (1-800-837-4966) Verizon's Networking & Wi-Fi accessories have been selected to provide you with the ideal equipment for your Verizon service.View unreturned Equipment Pricing. Equipment Type. National Unreturned/Damaged Charge - Consumer. Broadband Home Router. $100.00. Fios Extender. $145.00. Fios Network Extender. $99.00. I show the main components of my FiOS installation and explain what you need to know if you plan on getting it. My ONT is an all-in-one indoor model, an outd...Offer a solution for customers to connect the old Verizon DVR to the new Fios One DVR via ethernet, COAX or USB and transfer recorded content. Again, expecting customers to just lose all of the recorded content (hundreds of hours), simply because they are upgrading to the newest equipment is unacceptable.turn your router over and look for the label that. includes the serial number and MAC address. Directly under the word "Linksys at the top of. the label is the Model No. field. It should say. "BEFW11S4 ver. X" where "X" is the version. number of your router. Download Version 2 user guide. Download Version 3 user guide.To return your equipment: Return rented equipment to the Verizon store or UPS Store nearest you. You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions.Changed your mind about a purchase during the 30-day return & exchange period. Have a defective device that's under warranty. Want to trade in for a new device or do an early upgrade. Note: If you need to send us your home internet equipment (e.g. routers, receivers), different return processes apply.Accessibility Resource Center Skip to main content. Personal Business. StoresAccessibility Resource Center Skip to main content. Personal Business. StoresVerizon Fios is the perfect home entertainment solution for anyone who wants the best possible streaming and gaming quality and no delays or buffering. With Fios, you can watch you...03-31-2017 02:01 PM. Hey Verizon: I have called, emailed, and called about 10 more times. UPS lost the equipment I sent to return to you, and now UPS refuses to open an investigation becasue they tell me it has to be initiated by Verizon. So of course, I call Verizon (about 10 different times) and am given the run around by every one I speak with.i Locating a Verizon Fios Store Near Me To Return Equipment If you are planning to cancel your Verizon Fios service or you’ve already done it, make sure you keep reading …You may return any Equipment or Other Devices you purchased from us for any reason within thirty (30) days of purchase. Defective Equipment may be returned within one (1) …Return device. KC223. Newbie. 02-19-2024 05:40 PM. I returned my device to Verizon and now they are saying they never received it. They are trying to charge me the rest of …Not even the online chat allowed me to get to an agent. Spoke to a specialist from Verizon at this number: 844-837-2262, and they said that I need to call Frontier since Verizon Fios is no longer servicing my area (California). EDIT: Frontier tech support said that they don't want it back if it is ONT, they only accept return for router or modem.The nearest verizon fios store to return equipment locations can help with all your needs. Contact a location near you for products or services. Here are the details about the nearest Verizon Fios store where you can return your equipment: What is the address of the nearest store? 123456 Main St, City, State 12345.But that is the easiest way. Take the box and go down to a UPS Store and let them know it is for Verizon and they will take care of it for you. Just keep the tracking number as your receipt and records. My TV broke and now I have an extra STB and remote control that I'd like to return, but I'm not sure how to begin the process.Prepare Package. First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.This video shows you how to transfer or take ownership of a line in a different Verizon account and change billing responsibility from one Verizon customer ...After watching the video, go directly to the Suspend or Reconnect Your Service page in My Verizon. Sign in, if you haven't already, and quickly get started.In fact, i was being billed around $3 a month for extra upkeep on my end because it is an obsolete model. The first two customer service people mildly threatened a $100 or more non return fee of older equipment so that's why i was on hold for so long trying to speak to their supervisor and eventually got hung up on. Very unprofessional.Not even the online chat allowed me to get to an agent. Spoke to a specialist from Verizon at this number: 844-837-2262, and they said that I need to call Frontier since Verizon Fios is no longer servicing my area (California). EDIT: Frontier tech support said that they don't want it back if it is ONT, they only accept return for router or modem.Television. Fios TV is compatible with all types of TVs. However, HDTV service requires an HDTV, an HD set-top box, and HDMI or DVI cables with an adaptor. Also, a cable-ready TV tuner can provide reception of local service below channel 49.Things you need to know. To avoid being billed an unreturned equipment charge, please return all ...Accessibility Resource Center Skip to main content. Personal Business. StoresAccessibility Resource Center Skip to main content. Personal Business. StoresIf I terminate my service before my security deposit is refunded, will I still receive the security deposit refund? If you terminate your service, but have not paid your final bill, the deposit will be applied to your account, and you'll receive a check for any remaining funds.For years, Verizon has been improving its Fios internet bundling service. With Verizon Fios, you have a variety of options when it comes to streaming content. Traditional streaming...To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned/Damaged Charge - Consumer: Broadband Home Router: $100.00: Fios Extender: $145.00: Fios Network Extender:To activate your new 5G Home Internet plan, you must reboot the Verizon Internet Gateway router. Here's how to reboot: Unplug the device, wait 10 seconds and plug it back in. A pulsing, white light displays for about 3 minutes. When the pulsing, white light turns solid, press and hold the WPS (pairing) button for 5 seconds, then release.Existing equipment you must DISCONNECT AND RETURN • Video Media Servers(s) with their Power Cord(s) CURRENT VIDEO MEDIA SERVER 3. Place your old Video Media Server(s) with Power Cord(s) in the shipping box and return them to Verizon using the pre-paid label. Or, bring the equipment to any UPS store where they will pack and ship it for …Find the FioS TV lineup for your area by navigating to VerizonWireless.com, clicking on Services, then FiOS, and then selecting FiOS TV, choosing Plans & Channels, scrolling to the...There are 3 easy ways to set up an appointment: Use the Store Locator on verizon.com or in the My Verizon App to find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions. Use the My Verizon Mobile app and tap the Appointments ...If I terminate my service before my security deposit is refunded, will I still receive the security deposit refund? If you terminate your service, but have not paid your final bill, the deposit will be applied to your account, and you'll receive a check for any remaining funds.08-24-2018 08:45 AM. I returned my FIOS gateway router back on June 1, 2018. When I log in to MyVerizon, I get a message that says "Return your equipment..." I'm also getting email reminders to return the equipment or get charged for it. I've done the customer service chat, I've called also. Each time I'm told that it will be cleared in 2-3 days."After being told by a Verizon Fios representative that I could return my equipment at any Verizon location (I asked again to verify it could be returned at ...Feb 25, 2020 ... Spending about an hour or so on line chat with Verizon to solve my 2 cable box tv problems and they lost patience with me while I swapped ...Verizon Fios equipment returns You must contact us to start the return process. We’ll let you know which UPS stores are near your address so you can drop off your return. Or you can use the UPS find a... Prepare the equipment for return: You can use the packaging …The nearest verizon fios store to return equipment locations can help with all your needs. Contact a location near you for products or services. Here are the details about the nearest Verizon Fios store where you can return your equipment: What is the address of the nearest store? 123456 Main St, City, State 12345.For Verizon FIOS, you can return it either by mailing it through UPS or at specific Verizon FIOS TV store locations. To avoid returnee equipment fees, it is essential to return the equipment within 30 days of cancellation. You can feel free to reach out to Verizon for further support in ensuring a successful return.turn your router over and look for the label that. includes the serial number and MAC address. Directly under the word "Linksys at the top of. the label is the Model No. field. It should say. "BEFW11S4 ver. X" where "X" is the version. number of your router. Download Version 2 user guide. Download Version 3 user guide.Television. Fios TV is compatible with all types of TVs. However, HDTV service requires an HDTV, an HD set-top box, and HDMI or DVI cables with an adaptor. Also, a cable-ready TV tuner can provide reception of local service below channel 49.All Other Equipment Returns ... Follow these 4 easy steps for returning all other equipment. ... Prepare your shipment. Disconnect the equipment you wish to return ...You can return Verizon equipment to any of the Verizon store locations or select Verizon Fios TV stores if you have bought them directly. Moreover, equipment can also be returned via UPS mail. In any case, you have to sent them back within 30 days of purchase or Verizon will charge you for a late fee per day that exceeds 30-day …Apr 30, 2014 ... "No Charge, Hassle Free" Verizon Fios equipment return at The UPS Store - Feasterville, your authorized Verizon Return Center.Still being charged for returned equipment. 08-06-2018 04:23 AM. I had my service upgraded to gigabit fios on 6/9. During that upgrade, the technician took my old gateway device, processed it, and installed a new gateway. After 4 hours of debugging (the technician didn’t arrive until 8:30 pm, so we were already past midnight) we could only ...If you’re looking to sign up for Verizon Fios or get the most out of your existing Verizon Fios internet service, this guide can help. In it, we’ll teach you everything you need to...Step 1: Gather Your Verizon Equipment. Before returning your Verizon equipment, it’s crucial to gather all the items you need to return. This typically includes the modem, router, set-top boxes, remotes, and any other devices provided by Verizon. Take a moment to locate each item and ensure they are in good working condition.I returned my equipment via UPS on Friday 4/17/15. You received the box on Tuesday 4/21/15 but sent me a message that you were missing some of my. ... As of 5/4/15 I have received a text message stating "Please return unused equip to Verizon FIOS ASAP. If you need assitance or have questions please call {edited for privacy} ...Feb 25, 2020 ... Spending about an hour or so on line chat with Verizon to solve my 2 cable box tv problems and they lost patience with me while I swapped ...Contributor - Level 2. 02-05-2024. Just curious... why dont the verizon techs take old equipment for some customers and not others. I spoke to a friend and they took her old router. But for me they said they cant give me a receipt so i had to pack up STB amd router and drive to a local UPS. to return. Is it just different in Phila vs suburbs?I am dealing with a persistent issue with Verizon customer service over a miscommunication with the return of my fios internet and tv equipment. I had an account from September 2013 through May 2014. At the end of the period, I received all of the boxes to ship my equipment (5 cable boxes, 1 router) back to Verizon. I did this at around May ...Are you thinking about upgrading your home broadband service but aren’t sure what to look for? Verizon Fios is one of the most popular broadband providers available, and it offers ...Re: Can't find how to return Fios Equipment. LawrenceC. Legend. 09-01-2020 01:38 PM. Hi mzaner, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then …02-19-2024 06:51 AM. I switched to Verizon through a trade-in credit promotion for the iPhone 15 Pro ($1000 credit) and mailed in my iPhone 11 Pro which qualified for …turn your router over and look for the label that. includes the serial number and MAC address. Directly under the word "Linksys at the top of. the label is the Model No. field. It should say. "BEFW11S4 ver. X" where "X" is the version. number of your router. Download Version 2 user guide. Download Version 3 user guide.08-24-2018 08:45 AM. I returned my FIOS gateway router back on June 1, 2018. When I log in to MyVerizon, I get a message that says "Return your equipment..." I'm also getting email reminders to return the equipment or get charged for it. I've done the customer service chat, I've called also. Each time I'm told that it will be cleared in 2-3 days.The MoCA Ethernet Adapter (MEA) brings Ethernet wired performance to your entertainment center and other selected locations, supporting HD video, online gaming, and high-speed networking. The device connects to your existing coaxial network and provides for up to four Ethernet ports with the reliability and performance of a wired connection.Products and Services offered at this location + Fios TV and Internet sales + Home phone services + Fios equipment pickup and returns + Verizon Fios and WirelessVerizon Fios equipment returns Learn about returning Fios equipment when you’re getting replacement equipment or after you disconnected service. Important: When disconnecting service, to avoid an unreturned equipment charge , you must return all your Verizon Fios equipment within 30 days of your service disconnection date. ESPN3 is a streaming video website operated by ESPN. It is not provided on a network channel with any cable providers. ESPN3 is currently known as WatchESPN. The site does require ...To return your equipment: Return rented equipment to the Verizon store or UPS Store nearest you. You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions. | Cniubjkyitf (article) | Msbvysa.